1. Introduction
This Privacy Policy explains how electricitygreen.org collects, uses, stores, and protects customer information when you visit our website or purchase products from us.
2. Information We Collect
We may collect personal information provided by customers during account creation, order placement, payment processing, customer service communication, and other interactions with our website.
The information may include:
– Name
– Email address
– Phone number
– Billing information
– Shipping information
– Order details
3. Use of Personal Information
We use collected information to:
– Process and fulfill orders
– Provide customer support
– Communicate order updates
– Improve our website and services
– Maintain transaction records
4. Payment Information
Payment information is processed securely through authorized payment service providers. We do not store complete payment card information on our systems.
5. Data Retention Period
We retain personal data related to orders and transactions for 7 years after order completion to comply with business, legal, accounting, and record-keeping requirements.
6. Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse, disclosure, or alteration.
7. CCPA Privacy Rights for California Residents
California residents have the right under the California Consumer Privacy Act (CCPA) to request information about their personal data, request deletion of personal information, and request disclosure regarding the collection and use of personal information.
California residents also have the right to opt out of the sale of personal information. electricitygreen.org does not sell personal information.
California users may submit requests regarding their CCPA rights through the following dedicated email:
CCPA Request Email:
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze website performance, and enhance customer experience.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.