1. Return Period
Customers may request a return within 30 days from the date the order is delivered.
2. Return Requirements
To be eligible for a return:
– The return request must be submitted within 30 days of delivery.
– Products must be unused and in original condition.
– Products must include original packaging, accessories, and included materials.
– Products must not be damaged due to customer misuse.
3. Non-Returnable Items
Products that have been used, installed, damaged, or affected in a way that impacts resale value are not eligible for return.
4. Return Shipping Responsibility
For quality-related issues, defective products, or incorrect items received, the seller will be responsible for return shipping costs.
For returns caused by personal reasons, incorrect purchases, or changes of preference, the customer is responsible for return shipping costs.
5. Return Address
All approved returns must be shipped to:
620 Stoney Burn Lane
Myrtle Beach SC 29579
Customers must contact customer support before sending any return package.
6. Refund Processing
Once we receive and inspect the returned product, approved refunds will be processed within 3-5 business days.
Refunds will be issued using the original payment method.
7. Refund Conditions
Refunds are only available for eligible returned products that meet all return requirements.